We think your Killrbangz jewels will look killer on you and our customers are usually happy! Sadly, as we use acrylic and jewellery findings from manufacturers, sometimes there can be faults. If this happens just let us know, as this helps us too. We sure as hell will sort this out for you! Sometimes the jewels just might not be your thing babe, so you can totally swap for something more your vibe!
If you want an exchange or refund, just holla here with your order number and (if appropriate) the item you'd like in exchange. We will then send you an exchange or returns code and return instructions. As we are a small business, if you want an exchange you will need to pay for postage of the new item, we can arrange this via PayPal. Then just pop your jewels in the post to us with your name, order number, exchange or returns code included and once it arrives we can get on it. We will do our damn best to get your refund/exchange to you ASAP.